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Open vs Closed Carriers for Car Shipping (Podcast)

December 22, 2020

Mike Marshall, Logistics Manager at Preowned Auto Logistics, a car shipping company and auto transport and logistics company in Massachusetts, discusses open versus closed carriers for car shipping and what works best for your situation.

John Maher: Hi, I’m John Maher. I’m here today with Mike Marshall, Logistics Manager at PreOwned Auto Logistics, a car shipping and auto transport and logistics company in Massachusetts. Today our topic is open versus closed carriers for car shipping. Welcome Mike.

Mike Marshall: Thanks John, nice to talk to you today.

What Is Open Carrier Car Shipping?

John: You too. So Mike, what is an open car carrier?

Mike: An open car carrier is a trailer that is exposed to the elements. You might’ve seen large trailers and smaller ones on the highway. They range from flatbeds to all different sizes and they hold different amounts of vehicles, they can hold anywhere from one to nine.

John: So those are that sort of typical car carriers that I might pass on the highway where it’s like a double-decker, where you’ve got cars on the bottom and then cars on the top. How are those cars loaded onto a truck like that, and how many cars can it hold at once?

Mike: Yes. So as far as the loading for any multiple vehicle trailer, the first step is for the driver to assess the size and the weight of the vehicles to see where they will fit onto the trailer. There’s a lot of regulations with DOT on weight distribution, and just for driving the truck as well to make sure that you get the maximum efficiency. It starts with the driver making those assessments. Then the cars are actually driven onto the trailer by the driver. They’re then strapped down or chained down depending on how the trailer is, most of them have straps. Each wheel gets a strap, so you have four wheels, four straps, the cars are secured.

Then the decks on the trailers, like you said they’re multilevel. They have hydraulic and electric decks that go up and down and they have ramps on them so they can drive to the different locations on the trailer. And they hold anywhere from one vehicle to the most is actually 10.

John: And does the driver have to kind of almost play like a game of Tetris, where you have the tallest cars are up on the top, and the lowest cars are on the bottom, in order to sort of get them all to fit on?

Mike: Yes, it absolutely is like a game of Tetris. That’s a great analogy actually. And they do have to do it, they have to meet the height requirements, the weight requirements. That’s why often when a driver loads, he’ll lineup his vehicles on the ground and then make calculations to weight and size, and kind of figure out the load so they can see how it will go. It’s rare that there’s a load of the same vehicles moving. So it’s always a bunch of different ones that they have to put together and make sure that they fit and are safe and efficient.

John: So, when I get a car that I have shipped from state to state or across the country, I might think that having it put on a truck like that, where you’ve got nine or even 10 cars at once, that’s going to kind of slow down my shipment. That truck is going to have to go and deliver one car to this state and then go and deliver another car over here and then another car over there. And then it’s going to take forever, if I’m the last one on the truck, it’s going to take a long time for mine to get delivered. Is that accurate, or do I have an incorrect picture of how the delivery takes place?

Mike: Yeah, it’s not necessarily accurate. Generally the truck will be loaded, not only for efficiency and for weight, like I was talking about, and for height, but for where those stops are as well. Whenever possible, the driver does look for maximum efficiency. They have limited hours they can drive in a day, and the driver doesn’t want to take any longer than he has to either. So in general, if your car is going across the country, a driver won’t have to stop in Ohio and unload five cars, then get one, then load five back on. The rare occasion where that happens according to size, most of the time it’s loaded so they can make their continual drop-offs across their path.

John: So either they have cars that they know they’re driving and dropping off along one particular route, or they’re taking a whole load of cars that are all going to the same state at the same time. That kind of thing?

Mike: Yeah, it could be different it just depends on the shipment. Obviously if you got cars going to one location that’s less of a concern. But, if there’s a lot to consider for the driver, he has to make sure he does it safe. He has to meet DOT requirements, he has to meet height requirements and he has to have an efficient load that gets dropped off in order. So a lot of consideration and forethought goes into that process.

John: And that’s part of what you guys do at PreOwned Auto Logistics, right? You guys are in the business of figuring that out and doing those deliveries in the most efficient manner.

Mike: We do. Each load that we set up is really based on that. Our system and our dispatch team has a really good feel for what cars fit on what trailer, what route we should take. And we can really impart that to our drivers.

What is Closed Carrier Car Shipping?

John: So let’s move on and talk about closed car carriers. What is a closed car carrier?

Mike: Sure. A closed car carrier generally looks like a regular trailer truck that you’d see on the highway. Only inside that trailer it’s kind of like an open trailer that is in an enclosure. So, generally they hold anywhere from two vehicles to eight and it loads the same way, but you get the added protection of it being inside. So no exposure to the elements, no expose to road dust and debris and things like that. Any higher value vehicle or any maybe odd shaped vehicle, or maybe like a car that has a removable top or a convertible, a lot of folks use closed carriers for that. But the basic loading and unloading is the same, it’s just the safety and security of the vehicle.

John: And how many cars can fit in a closed car carrier? Do they have multiple levels inside the truck again, like an open carrier does, or is it just like a few cars in a row and that’s all they can take?

Mike: Yeah, so it’s very similar actually. There are just single car closed carriers, but we’ve seen them as big as eight cars that can fit in an enclosed trailer. They are generally 53 feet long, have multiple decks. Depending on the size of the vehicles, they can put eight in those trailers.

Price: Closed Carrier vs. Open Carrier Auto Shipping

John: Wow. And how much more expensive is a closed car carrier transport than an open transport?

Mike: Yeah, there’s certainly a premium because you’re getting a white glove service. It can range anywhere from 10 to 15% more to maybe upwards of 30 to 40% more depending on the move and the season and what the vehicle is. But there certainly is a premium for that service.

John: But worth it. Like you said, if you’re a car collector maybe, you have a classic car or some kind of a convertible or a luxury car or something like that, where you just want to keep it away from potentially getting any kind of damage by being on the open road.

Mike: Absolutely, it’s well worth it for those vehicles. The other added benefit is, the enclosed trailers and the enclosed carrier drivers, they are very much used to making residential pickups and deliveries because that really is their business. So you’re likely to get your car right up to your driveway.

John: All right. That’s really great information, Mike. Thanks again for speaking with me today.

Mike: All right. Thank you very much.

John: And for more information or to request a quote for your auto shipping needs, visit the website at preownedautologistics.com or call (877) 542-1955.

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How to Choose the Best Auto Transport Company

December 21, 2020

Once you’ve decided to ship your car from one state to another, it’s time to do your research and find the right auto transport company for your particular needs. With so many questions to be answered, it’s important that you work with a company that’s able to meet your demands and provide you with solutions. 

Choosing the Best Auto Transport Company

Doing your research to find the best car shipping company is key to ensuring not only the safety of your car but your peace of mind. Here are a few considerations. 

Ask Around

If you know anyone who has shipped their car, try asking them about their experience and the types of questions you should ask auto transporters. If you don’t know anyone who has had a car shipped, you can do a quick Google search that will come up with tons of options in your area. While many people may choose the first option Google gives them, it’s always best to look for other companies that also have high ratings. 

Because the entire car shipping process is about logistics and customer service, you can rely on customer reviews to help you make this very important decision. When looking at different car transporter reviews, pay attention to the details, and see if any of your questions are being answered. Be wary of those with very few or no reviews at all and those with lots of negative reviews. Make sure to check out the best reviews and the worst to make sure you can weigh your options with as much knowledge as possible. 

Websites like BBB, TransportReviews, Google, and Facebook are great resources for reviews. 

Consider Costs

Most people make their decisions based on cost, but remember that you get what you pay for. Auto transporting costs should be competitive, but you shouldn’t go with a company just because it’s the cheapest. You can easily call your prospective auto transport companies’ customer service representatives or use their website to determine how you can request a quote. 

Types of Services Offered

You can visit their website or speak to a customer service representative to find out what your prospective transport companies offer in terms of shipping services. Some will offer both enclosed and open transport while others offer one or the other. This is just one factor that will affect the overall cost of shipping your car. 

You’ll also want to see if they’ll be able to meet your needs with their services. For example, ensure that if you have a luxury vehicle that the auto transport company has experience shipping these types of cars safely and without incident. The types of services offered may be different depending on your exact needs, so make sure to explain your requirements before making a final decision. 

Customer Service

By now, you’ll have been in contact with customer service representatives from the auto transport companies that you’re interested in using. Initial customer service interactions can tell you a lot about a company and its employees. If a customer service rep can’t answer your questions or seems uncaring, then you might expect that from the truckers they use to transport your vehicle. However, if you’re given quality service as soon as possible, that is a sign that you’re working with a truly professional company that will be able to be there for you throughout every step of the shipping process. 

Consider Your Options

Your car has significant value, which is why it’s important to determine who the right company is in which to trust your car. At the final stage, you’ll have received several quotes based on your research and be able to answer some of your own questions. 

Contact us today for a free quote. 

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Moving to Another State With Your Car (Podcast)

December 17, 2020

Mike Scenna, sales manager at PreOwned Auto Logistics, a car shipping company and auto transport and logistics company in Massachusetts, discusses moving to another state with your car and why car shipping is the right way to go.

John Maher: Hi, I’m John Maher and I’m here today with Mike Scenna, sales manager at PreOwned Auto Logistics, car shipping and auto transport and logistics company in Massachusetts. Today, our topic is moving to another state with your car. Welcome, Mike.

Mike Scenna: Hey, John. Thanks for having me.

Shipping Your Car vs. Driving Yourself

John: Sure. Mike, what are some reasons to ship your car to another state when you’re moving rather than driving it?

Mike: Yeah, sure. So that’s a great question. There’s plenty of good reasons to choose shipping the car versus driving it. First and foremost is safety. It’s a lot safer to just not be making a drive from one state to another if you don’t have to, of course you risk chance of accident. There’s just not knowing the roads, you could get lost, it could be a bit confusing driving in states that you’re unfamiliar with. There’s also depreciation on the car. Depending what state you’re going to and from, you could be looking at one, two, even 3000 miles. So if you have an opportunity to not put those miles on the car, that’s great. It’s going to help the integrity of the car and the life of the car. Another big one is time. A lot of people don’t consider the time of driving.

You’re not simply just breaking down the hours. So if you’re looking at, say a drive from Massachusetts to California is something like 36 hours. The trip is going to take a lot longer than that. You’re only going to be able to drive so many hours a day. That’s going to involve staying overnight at places and stopping to get gas or just to rest in general. So you’re looking at a trip that could be as long as three, four, maybe even five days. So when you factor that in, you’re looking at time off work and which these into the last one, the biggest one is cost. How much is it going to cost you?

A lot of people feel as though they’re going to hop in the car and save some money by driving it rather than shipping it, but if you really break down the cost, it’s going to cost you more money to drive out there. Going back to time, you’re looking at taking time off work, so that’s a cost there, fuel, hotel, food. These things add up quickly and usually add up to be more than the cost of simply shipping the car.

What Do You Need to Ship Your Car?

John: Interesting. Yeah. So do you need any particular documents to ship your car to another state or is it a pretty simple process, you’re allowed to just go from state to state and ship your car?

Mike: Yeah, so it’s pretty simple domestically from one state to another. Of course if you were looking at going overseas, there’s a lot more involved, but if you’re staying within the country, there’s no documentation. You don’t have to apply for any kind of a permit or license to have the car shipped. It’s actually, in some ways the lack of what you need to ship the car could benefit you. So for example, if you’re looking at registration and insurance in different states, right? So that’s something people consider a lot. They need to cancel their registration and insurance in one state and reinstate it in another.

And that can be pretty… A confusing process and sometimes gets people a little stressed out, but you can ship the car. So if you’re driving the car, it needs to be registered and insured. It has to have plates on it and you need insurance, but if you’re shipping it, it does not. It’s covered by the insurance of the carrier that it’s on. So there’s a benefit there that you can go through the avenues and procedures in your state to cancel [inaudible] insurance, remove the plates, unregister it. So now you’ve accomplished all that, you’ve gotten that out of the way before moving it. You don’t need those things on the vehicle, so now the vehicle can safely transport to the next state where you’ve already done half the process. Now you just have to work on getting it registered and insured in the state that you’re in.

Cost of Car Shipping to Another State

John: Okay. Yeah, that makes sense. How much does it cost to ship a car from state to state?

Mike: Yeah, so that varies greatly depending on which state you’re going to and from and the type of car, also the type of shipment that you’re looking to execute for the car. If I’m giving you a range, you’re looking at just anywhere as low as $300 if it’s only a couple hundred miles, an open shipment, or it could be as much as 2,500, if you’re shipping enclosed across the country.

John: And you just mentioned that you can unregister your car, take the plates off, all of that kind of stuff in one state, figuring that when you get the car in your new state you’ll be able to get it registered. How does that work? What’s the best way to handle that in terms of, obviously I wouldn’t be able to pick up the car in some lot where the truck dropped it off and then drive it back to my new house if it’s not registered. So what are the logistics there in terms of setting up your license and registration in the new state so that you can then drive the car when you get it picked up?

Mike: Right. So that’s a great question. It’s something that’s very different from state to state. So I always recommend people to start by calling the Registry of Motor Vehicles in the state that they’re in and the state that they’re moving to. So for example, where we’re located in Massachusetts there’s a process you need to go through when you’re leaving the state. So you’ll have to cancel your registration and also Massachusetts now you simply just destroy the plates. They asked you to just, I believe, cut them in half and throw them in the trash. And you’re all set there now. The car is not registered and you contact your insurance company, show them that the car is no longer registered, and then you’re able to cancel your insurance from there. Because that’s another thing. In Massachusetts, you can’t have a registered car without insurance. So if you were to call the insurance company first, they would tell you to cancel the registration first.

And that’s going to be a different process in every state, which is why I’d recommend calling the registry first. And once you’ve accomplished that, then you call the state, the registry of the state you’re moving to and the way things go now, most likely you’ll be able to accomplish all of this online or over the phone, which is great because then when you get to the state you’re moving to, if you plan it out right, you get the plates in hand, you have the insurance, you have the stickers you need. That way, you’re ready when the vehicle shows up. If the truck can’t get right to the door and you are going to need to drive it, I’ve helped plenty of people who’ve done this process smoothly in the correct way.

And they’re able to meet the driver in a parking lot where it’s safe to unload, safe to receive the vehicle, and they’re able to put the plates on right there, the stickers, and they’re all set to just drive the car away. You really want to think about ahead of time and it can make life a lot easier and go a lot smoother than if you kind of overlook this and you’re scrambling on the other end to be able to drive the car.

John: Right. What about your driver’s license? I imagine that depends on the state that you’re moving to as well, but I know obviously you can drive a car in another state with your license that you have, but when you’re moving permanently to another state, are you required then to get a new license in that state at some point? Do you have a grace period or a certain amount of time when that has to happen?

Mike: Yep. Just as you said, of course you can drive in any state with a valid driver’s license. So my Massachusetts driver’s license will allow me to drive in any state in the US. However, you will be required to get that license in the new state and that’s based off residency. So once you become a resident of a new state, depending on that state laws, you have X amount of time, whether it’s 30 days, 45 or 60 days. You’re required to obtain a license of that state. And then depending on the state, again, some of them will… It’s as simple as certain states accept other states’ license. So they see, okay, you have a valid license in Massachusetts. We accept this as you’re a safe driver, you know how to drive, you pass any tests that would allow you on the road and you pay the whatever fee it is there, and you get your new license. But as far as just landing in the new state with your previous state’s license, you’re good to go as far as legally driving right off the bat [inaudible 00:07:58].

John: Yeah. That makes sense. That makes sense. Any final thoughts on moving to another state with your car and the way that car shipping goes with that? Any final tips?

Mike: Yeah. Just do your research and prepare. There’s a lot of things that go into it, so ask a lot of questions and just don’t feel like you’re overthinking it. Like I said, there’s a lot that goes into it, so just make sure you’re doing your homework and ready and prepared on the other end to ensure everything is lined up.

John: All right. That’s great information, Mike. Thanks again for speaking with me today.

Mike: Yeah. Thanks, John.

John: And for more information or to request a quote for your auto shipping needs, visit the website at preownedautologistics.com or call (877) 542-1955.

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How Do You Find a Reliable Car Transporter?

December 16, 2020

Finding a reliable auto shipping company can be difficult with so many options out there. With an overwhelming amount of search results when you consult Google, there are a few things that you can do to find a reliable car transport company. 

Traits of a Reliable Car Transporter 

To know that you’ve found the right car transporter, make sure that they have the following traits. 

Offer Advice 

Most people who are transporting their car, especially for the first time, have tons of questions. Talking to an expert is the only way to have all of your concerns addressed. The first step in finding the right person for the job is determining who can answer your questions with the most detail and provide you with a caring attitude. 

Customer service reps should offer advice and answer questions quickly and easily without making you jump through hoops. If they don’t know an answer to one of your questions, they should be able to find someone who can without the need to call you back days later. 

They Don’t Oversell

Any car transporter should be able to provide you with enough information, quality customer service, and a competitive quote that allows you to make an informed decision without trying to oversell you. It’s important to begin looking for a car shipping company at a minimum of three weeks before your ideal ship date because the process can take longer considering the steps you take. 

When you talk to car shipping companies, you should never feel pressured to make a decision on the spot. A hard sell could be a bad sign. Underselling, on the other hand, could also be a red flag. Underselling may mean that your customer service representative doesn’t know enough about the service options available to give you any detailed responses to your questions. Pay attention to the way they address concerns and make sure to get a quote at the end of your initial conversation. 

Offer Multiple Service

To meet the needs of customers, reliable car transporters need to be able to offer several options for different needs and budgets. Whether you have the average car or a luxury vehicle, your auto transporter should be able to offer options to get your car from location A to location B without problems. 

Offer Instant Quotes

Auto transporters should be able to offer you quotes as soon as you give them the details of your requirements, including the type of car you’re shipping, whether you want enclosed or open shipping, and your ideal ship date. Giving you a quote proves trustworthiness and their ability to serve their customers. 

Be wary of companies that provide you a quote with minimal information as quotes are subject to change once they get the correct information from you. The least expensive companies, and often the lowest quality companies, may give you a low quote only to charge more later on. 

Provide Online Reviews

Businesses have the option of hiding their online reviews. Any car transporter that doesn’t hide their reviews wants to prove to their customers that they are reliable. All companies are subject to bad reviews from customers, and it’s important to read both the good and bad in order to make the right, informed decision. 

Take a look at websites like Facebook and Google, along with the company website to find the most helpful reviews. If a company is willing to put their reviews directly on their website, you can be sure that they’re going to be honest with you throughout the entire shipping process. 

Contact us today for a free auto shipping quote!

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Dealership Car Shipping – Customer Portal (Podcast)

December 10, 2020

Jeremy Louisos, Senior Vice President of PreOwned Auto Logistics, a car shipping and auto transport and logistics company based in Massachusetts, discusses the customer portal involved in dealership car shipping.

John Maher: Hi, I’m John Maher And I’m here today with Jeremy Louisos, senior vice president at PreOwned Auto Logistics, a car shipping and auto transport and logistics company in Massachusetts. Today, our topic is the customer portal with dealership car shipping. Welcome Jeremy.

Jeremy Louisos: Hey John, thanks for having me.

Car Shipping PAL Customer Portal for Dealerships

John: Absolutely. So Jeremy, when you ship cars for a dealership or an auction house maybe, you have a customer portal that the dealership can log into to get information about their shipments. Can you explain a little bit more about the customer portal?

Jeremy: Yeah, of course. So we call it the PAL portal, and it’s a way for, like you said, dealerships or really any business to log into our system. It turns out that we actually have a pretty good data set of vehicles that are in motion. A lot of these companies have their inventory on-site pretty dialed in with their inventory management systems, but we can uniquely offer the big picture view of all the vehicles coming and going, and for a lot of bigger organizations, that’s a tricky one. So it allows our customers to log right in and get some pretty powerful information about a huge part of their business they might not normally have visibility on.

John: Okay, so go into a little bit more detail about the benefits that having that customer portal provides to a dealership.

Jeremy: Yeah, of course. So it really all started, and I’ll give you a bit of a backstory to explain this. It started, we were getting a lot of customer inquiries, things like, “Hey, what’s the status of a shipment?” But even more specifically, or probably more often, “Hey, we have this vehicle. It’s not in my lot. I don’t know where it is. Do you know where the heck this vehicle is?” So we found that for us, initially trying to cut a communication challenge, we were just getting a lot of those inquiries, it was tying us up a bit, and we’re always glad to help customers, but we thought, “Hey, let’s just expose some of the data that we have.” We keep immaculate records of all the orders, all vehicles for all customers, where they’ve gone to, all the details there. Let’s just extend a little bit of that database and information to these customers.

And the first feature that really took off here was really simple. It was just a VIN lookup. So a VIN in our industry, a vehicle identification number, they’re able to pop in the last eight or the full 17 of this vehicle identification number and immediately get full records every time we’ve moved that vehicle and when it was moved to, where last, the whole bit. That’s where it started. And from there, we started adding lots of other information, like for folks that have multiple dealerships, multiple door locations, they could see all the vehicles coming and going by status, by store, just get all that information, and then that snowballed into us creating some custom reports and notifications. And it really became just, I think, a really potent tool, these dealerships that wanted that extra level of oversight and even some of the data analytics that they just weren’t getting anywhere else.

John: I find it funny that you said that the dealership would call you and say, “Where’s this car? I know we have this car in our dealership network somewhere, but I don’t know where it is.” It seems funny that you guys would have maybe a more advanced system of tracking where that car is located.

Jeremy: And I really don’t want to throw any shade at any of these dealerships. They’re great folks. They know what they’re doing. They’re competent and talented. But they have a lot on their plate. We’re able to answer that question. We feel the partnerships that work best are when we just plug PAL as the logistics department for their organization. We can really help quite a bit when it comes to that.

John: And so how does having the customer portal really set PreOwned Auto Logistics apart from other car shipping companies, when you look at other car shipping companies and the way that they’re dealing with dealerships and auction houses, does this customer portal really set you guys apart?

Jeremy: Yeah, it’s a great question. So we like to view it, and I really found it to be true as we’ve been out there speaking to lots of folks, we’re this great middle of the road fit. So I think when you’re dealing with smaller outfits, like the mom and pops, great folks, we partner with lots of those carriers. They’re pretty good at giving that personal touch. They really care about the business quite a bit. They’re dedicated, they’re experts on their small customer base, but they really don’t have the ability to extend some of those technology tools that some of the bigger companies are able to extend. And then when you go to the other end of the spectrum, you’re talking about these huge mega organizations, the largest of the folks in our industry, they have all the tech goodies, they have tons of stuff, but they really lack that personal touch. And really we’ve found that some of those technology solutions are actually fairly remedial, that they offer some of the basics. They have to appeal to a wide base of folks, and some of their tools are a little more general.

I think, where we fit, and this is a nice niche for us, we’re providing a pretty enterprise level solution for these companies, yet are small enough to really get that personal touch with dedicated reps all that kind of stuff. That we’re able to really balance both of those worlds. We care quite a bit about the customer. We have the data set. We also have the technology prowess to extend that dataset in the form of a customer portal out. And I think our portal is unique because we’ve really put a lot of specific tools in there for folks that we’ve been working very closely with that manage multiple stores or just really trying to get a better handle on their own store. So ours is pretty dialed in, it’s pretty personalized for folks that are running multiple stores and the feedback so far has been really good. So we’re proud of this and excited to extend it out even further.

Benefits of the PAL Customer Portal for Dealerships

John: How does it trickle down to the actual customers of the dealers who are buying the cars? Does the fact that that dealership is using this PAL portal yours to keep track of their inventory and their shipments of cars back and forth, does it mean something to the customer? Obviously the customer doesn’t know about the portal, but are they able to get a better selection of cars, get those cars faster if they want the car that they’re looking at, but they want in red and their dealership doesn’t have that. They’re able to get that car within a couple of days or a week or something like that because of the logistics that you guys are solving for the dealerships?

Jeremy: I think that’s an interesting point and it is true that we’re helping to optimize these folks. I think that we’re doing our job best when our customers hardly know we’re there. The vehicle appears when they want it, and they’re not really thinking about anything else, how it got there. That’s what we handle. We want to take all of that and just handle it behind the scenes and just deliver great customer experiences. So for the customer experience, it’s just, “The vehicle showed up. It’s what I wanted. I’m excited. This is great.” So it’s almost best when you don’t even notice that we’re there.

And how the portal and some of these technologies might help out in that experience is the more dialed in the dealerships are, the more easily they can organize the logistics, because they’re really just putting it over to us, we’re handling everything, and they can really focus on that customer experience that PreOwned then extends through the transportation cycle. So I think that the more partnered we are on data, the easier it is for the dealerships to connect with their logistics provider, the better they can perform and the better we can all provide those customer experiences that are just vital these days for maintaining excellence.

John: All right. That’s really great information, Jeremy. Thanks again for speaking with me today.

Jeremy: It was a pleasure. Thanks, John.

John: And for more information or to request a quote for your auto shipping needs, visit the website at preownedautologistics.com, or call (877) 542-1955.

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Dealership Car Shipping – The PAL Carrier Network

December 2, 2020

Mike Marshall of Preowned Auto Logistics talks about the PAL carrier network, and how that sets PAL apart from other companies handling dealership car shipping.

Preowned Auto Logistics · Dealership Car Shipping – The PAL Carrier Network

John Maher:      Hi, I’m John Maher and I’m here today with Mike Marshall, logistics manager at Preowned Auto Logistics, a car shipping and auto transport and logistics company in Massachusetts. Today our topic is the carrier network in regards to dealership car shipper. Welcome, Mike.

Mike Marshall: Thanks John, glad to be here.

What Is a Car Shipping Carrier Network?

John:     So, Mike, in the world of car shipping, what is a carrier network?

Mike:    Yeah, so carrier network in very basic terms, it’s a qualified group of contracted drivers and equipment that run under the Preowned Auto Logistics name.

John:     Okay. And how does carrier network help car dealerships and auction houses ship and receive cars?

Mike:    Our carrier network really helps by doing safe and efficient inspections, safe loading procedures, and pickup and drop-off seamless to the customer.

John:     Okay. So talk about those things a little bit more, what was the first one there?

Safe and Efficient Inspections

Mike:    Sure, safe and efficient inspections. So when a carrier arrives at a pickup location the first thing to do is to inspect the vehicle, make sure there are no imperfections and, if there are, mark them and make the pickup location aware. And then they get loaded onto a trailer and they get loaded in regards to the weight of the vehicle and the size of the vehicle, they get strapped down to the trailers so they’re safe and they won’t move in transit. And the vehicle is then transported to the destination where the reverse happens. They get inspected again, they get unstrapped, driven off the trailer and then inspected by the consignee.

John:     Okay. And what was the next way that the carrier network helps dealerships?

Mike:    So the biggest thing is allowing dealerships to be able to call us or email us or whatever their mode of placing an order is. And it’s basically hands off for them. Our carrier network allows for a seamless move from beginning to end with no intervention from the dealership, everything goes through Preowned Auto Logistics.

The Advantage of PAL’s Carrier Network

John:     And so what’s the advantage of your carrier network versus another car shipping company’s carrier network? Do you have more people? Are they more varied in the types of cars that they can transport? Is it the way that the rules and regulations that you have are set up so that you’re making sure that your carrier network is all following along with your guidelines, that kind of thing? What is it that sets you guys apart?

Mike:    Sure, we do a number of things that set us apart from the pack, so to speak. And one of them is our qualification process for carriers. We have a pretty detailed process of paperwork requirements and driver and equipment requirements. We make sure they have a certain amount of insurance, we make sure their tax documents are in order, that their DOT Operating Authority is in order. We monitor those to make sure that they’re up-to-date and, if not, we do get up-to-date documents on our carriers. And we also train them on the way that Preowned Auto Logistics works. We expect our carriers to keep us notified if there are any delays or, when vehicles are picked up, when they’re delivered, so we can give timely information to our customers.

Training for Carriers

John:     How is it that you do that training? Is that a remote thing that you do with conference calls and things like that?

Mike:    Yeah, we have an onboarding process. When a new carrier needs to be set up with our company we start with documentation, and then we speak to them about how our shipments work. For each shipment there is a carrier agreement and that carrier agreement lists out all of the requirements for any particular shipment. During transit our dispatch team contacts the carriers to make sure that everything’s on track, that they’ve picked up, that they’ve delivered, if there’s anything that happened along the way with a delay, and then we can pass that information along. So it’s a combination of a pretty detailed onboarding process and then a dispatch process for tracking once something is in transit.

Variety of Trucks in the Carrier Network

John:     How do you guys make sure that in your carrier network you have a good variety of different types of trucks and things like that, that can transport all types of different cars and other vehicles?

Mike:    Sure. Part of the onboarding process for the carriers is to survey them on what equipment they have. Some have multiple trucks that are multiple sizes that can take different vehicles, some are smaller. And before we dispatch any load we make sure the carrier understands what type of vehicles they’re picking up to make sure that they’ll fit on whatever equipment they have.

John:     All right, that’s all great information, Mike. Thanks again for speaking with me today.

Mike:    Excellent. Thank you very much, John.

John:     And for more information or to request a quote for your auto shipping needs, visit the website at preownedautologistics.com or call 877-542-1955.

 

https://www.preownedautologistics.com/wp-content/uploads/2022/10/Dealership-Car-Shipping-Podcast.jpg 400 800 madhvi https://www.preownedautologistics.com/wp-content/uploads/2025/07/25th-logo-1-300x164-1.png madhvi2020-12-02 19:20:292020-12-02 19:20:29Dealership Car Shipping – The PAL Carrier Network

Car Shipping for College Students (Podcast)

November 25, 2020

Car Shipping for College Students

Mike Scenna of PAL talks about car shipping for college students, including pickup and dropoff on campus, and why having your car delivered to college, rather than driving it, is actually safer and more cost-effective.

Preowned Auto Logistics · Car Shipping for College Students

John Maher:      I’m John Maher and I’m here today with Mike Scenna, sales manager at Preowned Auto Logistics, a car shipping and auto transport and logistics company in Massachusetts. Today our topic is car shipping for college students. Welcome Mike.

Mike Scenna:    Hey John. Thanks for having me.

Do a Lot of College Students Ship Their Cars?

John:     Sure. Mike, how often do you guys do car shipping for college students? Do a lot of college students take their cars and drive them off to school rather than have a parent drive them?

Mike:    Yeah, so we do quite a bit of auto shipping for college students. And the answer is yes, depending on the school that they’re at, there are usually rules on when they’re allowed to have the car there. So a lot of schools don’t allow freshmen a car on campus. So they’ll have to go that first year with just walking around and using whatever transportation is there. But usually after that freshman year, they’re allowed to bring a car, which is helpful for getting around to classes and maybe involves internships and things like that and they’ll need a car there.

So because of that, we find it’s a really big market for us. Come every August and May, we see ourselves shipping lots of cars for college students. We have a lot of same students that we work with for three years, for sophomore, junior and senior year, we send the car to the school for them and then back home when they go home for the summer. And we get a lot of new students every year, usually recommendations from other students or through marketing or just word of mouth. And we’ll pick up a lot of new students through mostly concerned parents who are looking to help their children get the vehicle to the school, but are maybe not so thrilled about the idea of them driving it there.

Why Ship a Car to College Instead of Driving?

John:     Yeah, so that brings up my next question, which was why would a college student want to ship their car to school rather than load it up with all of their stuff and drive themselves?

Mike:    Yeah. So you and I have talked quite a bit in the past about the safety of shipping a car versus driving it. And for college students, this is more relevant than ever because they’re new drivers. They haven’t been on the road very long and, depending on where they’re from, and where they’re going to school, they could be looking at a trip of a couple thousand miles. So, not only is it the inexperience of driving, right, so they’re more likely to run into problems on the road just because they haven’t been driving that long; it’s also new territory and they’re traveling down a lot of roads that they’ve never seen before, in different States. So there are different laws on the roads that they might not be used to.

So, for this reason, it could be a big trip for someone at that age, which is why a lot of those times we’re on the phone with the parents, right? You have a lot of students who they’re graduating high school and they’re ready to get their independence. They might be excited for something like this, but then the parents get involved and it’s like, “I don’t think so. You’re not driving the car. This isn’t happening.”

John:     Right, and I’d imagine that the parents don’t want to take the time off of work or, like you said, if it’s 2000 miles, they don’t want to be driving the kid either. If it’s halfway across the country or something like that, they can’t take a week off of work just to bring their kid back and forth to school.

Mike:    Well, yeah, I’ve talked to people who’ve done that before and then have come to shipping. It’s a very similar reaction where they’re like, “Oh, it’s not going to be safe. I’m going to come with you.” And then they were like, “I didn’t realize how much time it took to pack the car. I took a couple of days off work. I ended up having to double that because the trip took a lot longer than I thought. And it was a lot more money than I thought.” And then they were very grateful, “We’re happy to find a company like you, this is great. We can put the car on the truck, send it down, and the kid can get on the plane and get to school within a couple of hours.”

The Cost of Shipping a Car to College

John:     So, college students, I think they’re typically on a budget; maybe they don’t have a lot of money to do something, or they don’t think that they have the money to do something like a car shipment. Is shipping a car worth the expense to a college student? And do you have any student discounts available or anything to help kind of defray those costs?

Mike:    Yeah. So I would say it’s definitely cost effective as we were just talking about. There’s a lot of things that come into play that people don’t think about. The costs add up very quickly when it comes to…if you are driving with a parent, now you’re looking at hotel for two, food for two, gas adds up, that time off work for the parents. They’re losing money there. It adds up quick and it could be a lot more money to drive. So you are usually working on a budget, right? I mean, college is expensive. Students tend to not be making so much money at that time. So it’s important to save money. So if you break down the cost, it’s a lot cheaper to ship the car. And that can help a lot.

As far as a formal discount for students goes, we don’t really have anything in place like that, but I can say we do offer very competitive pricing for students, we appreciate the situation that they’re in and what point in life that they’re in and we try to offer the best price that we can in order to help at a time where they’re looking to save some money.

John:     Right. Is that the same in terms of, I know you said that you had some students that come back year after year to move their cars, is there any repeat customer discount or anything like that?

Mike:    Yeah. We stay competitive with our repeat customers as well. So again, no formal discount, but I can tell you between costs in the industry, just inflation in general, the prices in shipping go up quite often. And usually college students will lock in a rate. So if we catch you your freshman or sophomore year and offer you a rate and prices go up before your senior year, we’re usually going to keep you at that rate that you started shipping with.

Do Colleges Allow Car Drop-Offs on Campus?

John:     Oh, that’s a good point. Yeah. What about picking up and dropping off on a college campus? Are there any logistical issues with that? Do colleges allow a car carrier to come driving onto their campus and drop off a car or how does that work out?

Mike:    Yeah, so it really depends on the school and the setup of the location. So we’re really big on safety here. So first and foremost, regardless of the regulations of the school, we’re not going to have our drivers go into any places that aren’t very safe for drop-offs. So not a lot of traffic around, plenty of room for the truck to maneuver, no low-hanging trees that could damage any of the cars on the truck. So as long as the campus meets those requirements and allows the truck on, they usually go right on to meet the student. But we don’t have a lot of problems. Usually college campuses are really big and wide open. The majority of the time, the truck is able to drive right onto the campus, which is good for a student because again, they don’t have to venture out too far in an area that could be new to them and obviously difficult to travel because they don’t have a car yet.

If need be, to meet somewhere off the campus that’s a little safer, we’ll have the driver do that. And they are very accommodating to help the students as well, whether it’s providing directions or leaving the truck in a safe space and driving the car to the student and just getting a ride back to the truck. We’ll get creative here and do anything that we can to make this go as easy as we can for the students shipping the car.

John:     All right. Well, that’s really great information, Mike. Thanks again for speaking with me today.

Mike:    Yeah, thank you, John.

John:     And for more information or to request a quote for your auto shipping needs, visit the website at preownedautologistics.com or call (877) 542-1955.

https://www.preownedautologistics.com/wp-content/uploads/2022/10/PAL-podcast-blog-b.png 400 800 madhvi https://www.preownedautologistics.com/wp-content/uploads/2025/07/25th-logo-1-300x164-1.png madhvi2020-11-25 15:59:032020-11-25 15:59:03Car Shipping for College Students (Podcast)

How to Transport Your Car Across Country Worry Free

November 11, 2020

Car Shipping can be a difficult task, especially if you’ve never moved a vehicle from one state to another. Not only do you have to worry about ensuring that your car gets to its location, but you’ll also have to factor in additional costs if you decide to drive. Transporting your car across the country shouldn’t be stressful, time-consuming, or financially straining.

Here are five tips to help you transport your car stress-free.

1.  Don’t Drive Yourself

Many auto owners think the best way to get their car from point A to point B is to drive it themselves. However, there are a few reasons why you shouldn’t transport your car yourself.

Safety and Damage

The first reason is that you risk damaging your car or getting into an accident. If you’re moving across state lines, odds are you’ll also try to shove in as much luggage as possible, leaving you little room to use your rear window. You’ll also have to consider the fact that you don’t know the roads or climate in the new state as well yet. This can put you and your loved ones in danger.

Not only do you have to factor in the risk to yourself, but there’s also a significant risk to your car. Driving your car for hundreds or thousands of miles can result in wear and tear from rocks and debris, all the while increasing how many miles your car has on it and ultimately decreasing its value and lifetime.

Cost

Another factor to consider is the cost. It’s actually a misconception that driving your car is cheaper than using a transport company. While you’ll have to consider gas, you may have to factor food, lodging, and more into your ever-expanding budget.

Time and Energy

Not only will driving your car put you and the vehicle at risk while costing you more than you may have budgeted, but it can also be time-consuming. One of the main reasons people worry about shipping their cars across the country is because of a time-constraint.

Whether you’ve been offered a new job or have to sign some last-minute paperwork on your new house, odds are you’ll need your car shipped there by a certain date. This can put added pressure on you, making the entire experience more stressful than it needs to be.

2.  Inquire About Insurance

Hopefully, you’ve decided to use a car transport company to get your vehicle from one state to another. If you’ve done so, you’ve already saved yourself a lot of time and energy. The next step is to inquire about the company’s insurance. Accidents happen on the roads, no matter how careful the driver is. In the case that this should happen, it’s important to know just what the car shipping company’s insurance will cover.

Once your car is shipped, it’ll be in the hands of the car shipping companies and one of their truck drivers. It’s important to give yourself peace of mind by ensuring that your vehicle is safe and that insurance will cover any potential damages.

Reputable vehicle transport companies will often have liability insurance that will cover a minimum of $50,000. How much the insurance covers will depend on the make and model of your car as well as its current condition.

Make sure you have a clear understanding of this information so that you don’t have to worry about your car while it’s en route.

3.  Remove Valuables From the Car

Your auto transporter will often tell you to remove all items from the car before it is shipped. This is because they don’t want to be held liable for items that you leave in your vehicle. They also never want to transport a car if it weighs more than it has to.

Make sure to remove your valuables to give yourself peace of mind that, should anything happen to your car, you won’t lose anything that’s inside.

4.  Take Photos

If you’re concerned that your car may be damaged in the transport process, take photos of your vehicle before and after transport. This will ensure that you’re aware of any pre-existing damage, and will provide you proof if your car does happen to be damaged during transport.

Your car is one of the most valuable items you own, so it’s important to make sure that you understand the condition of your car before and after the transport happens.

5.  Ask Questions

The best thing you can do when it comes to helping yourself relax through the entire transport process is to ask as many questions as you have about auto shipping. Your auto transport company will thank you because it gives them the opportunity to tell you why you should pick them to transport your vehicle while giving yourself peace of mind.

Asking questions will also help you learn more about the process, so you don’t feel panicked during the process. A good cross-country auto transport company will gladly take the time to answer every question that you have.

Get Your Car Shipping Across Country Worry Free

If you need to ship your vehicle from one state to another, contact us today for a free quote.

https://www.preownedautologistics.com/wp-content/uploads/2022/10/How-to-Transport-Your-Car-Across-Country.jpg 791 1200 madhvi https://www.preownedautologistics.com/wp-content/uploads/2025/07/25th-logo-1-300x164-1.png madhvi2020-11-11 08:00:292020-11-11 08:00:29How to Transport Your Car Across Country Worry Free

How To Arrange Auto Transport for Your Vehicle

October 28, 2020

Whether you’re relocating for work, spending your winters in Florida, or showing your car off in a show, there are a ton of reasons why you’d want to ship your car instead of drive it. Having your car shipped is not only safer than driving it yourself, but it’s also less stressful and time-consuming.

Arranging Your Vehicle Transport

While the auto transport process may seem intimidating at first, we’ve put together this guide to put your worries to bed. In this article, we’ll discuss how you can easily arrange your auto transport.

Plan, Plan, Plan

Moving from one state to another isn’t something most people do on a whim. It’s important to plan your relocation in advance as best as possible. The same can be said for arranging your auto transport. Make sure to determine your travel dates before booking your shipment because it’s best to plan every aspect as early as possible, especially to find the best rates. Select a window of dates that best suit your needs so that you can work with your auto transporter to create a schedule.

Additionally, it’s important to note that some seasons are busier for auto transporters than others, which can affect rates. If you can, try to ship your car in an offseason like early spring or late fall to save yourself money.

Speaking of money, you’ll also want to consider your budget as some cars are more expensive to ship than others.

Sports cars and collectibles will need enclosed transportation to protect them from road debris and the elements on the journey. Enclosed transportation costs more, but it ensures the safe delivery of the vehicle. You can also select open transport to save money if your car doesn’t need special treatment.

Do Your Research

Before you decide to go with the first auto transport company that you find, make sure to do your research. Because you’re entrusting a company with your vehicle, it’s important that they be reputable with good customer service. Make sure to go to car transport companies’ websites to determine whether or not they’re a good fit before hiring one on a whim. To keep yourself from getting overwhelmed with search results, try to make a list of the three companies that seem like they might be right for you.

Part of your research should include getting a quote from each of the three companies to determine what’s within your budget. Never make the decision based solely on their quote; make sure to include things like reviews from past customers, BBB ratings, and more.

Book Your Auto Transport

Once you’ve made your decision, it’s time to book your shipment. Make sure to jot down any questions you have so that you can ask them during the initial call so that you can ensure all of your needs will be met. A customer service representative will be able to provide you with information about insurance, cancellation policies, additional fees, and how to arrange pickup.

The customer service rep will also provide you with all of the details you’ll need to know for dropping your car off in one location and picking it up in the other state.

Prepare Your Vehicle

Once your booking is set up, it’s time to prepare your vehicle. Make sure to gather all of the necessary vehicle documentation and store it in a safe place. This includes your license, booking confirmation, car insurance, and registration. While the auto transport company provides you with insurance during shipment, it’s smart to check your own insurance to see if you’re covered should anything happen on the road.

Your car should be clean with all personal items removed before dropoff. You may also want to check the fluid levels in your car and do a quick scan and take photos of any dents or scratches it has before transport.

Part of preparing your vehicle means preparing for it to be picked up once it reaches its destination. At the time of pickup, you must be available to meet the driver. This means that making arrangements ahead of time will ensure that you get your car when you need it and avoid delays.

Ship Your Vehicle

Once your vehicle is ready, and you’ve made it to the date of shipment, a truck will pick up your car based on the timeframe the auto transport gave you when you booked your shipment. When the driver arrives, they will go over an agreement with you that details the shipment of the car and the condition that it’s in prior to shipping.

After Shipment, Receive Your Vehicle

Your vehicle transportation company will let you know when your car will arrive at its destination. Upon delivery, you will go over the condition report with the truck driver to ensure that the vehicle is in the same conditions as when it left your care. If there are any questions or concerns, make sure to follow up with the auto transport company as soon as possible.

Arrange Auto Transport For Your Vehicle

Now that you have an understanding of car transport, it’s time to schedule your shipment. Contact us today for a free car shipping quote.

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  • About
    • Company & Values
    • Leadership
    • Reviews
    • Testimonials
    • Back
  • Services
    • Luxury Vehicles
    • Door-To-Door
    • Open Carriers
    • Enclosed Carriers
    • Recreational Vehicles
    • Corporate Relocation
    • International Shipping
    • Electric Vehicles
    • API Integrations
    • Back
  • Individuals
    • Relocating People
    • College Students
    • Military
    • Snowbirds
    • Classic Car Lovers
    • Online Car Buyers
    • Back
  • Businesses
    • Dealerships
    • Online Auctions
    • Digital Trade Platforms
    • Digital Retail Platforms
    • 3rd Party Automotive Service Providers
    • DMS (Dealership Management Systems)
    • Fleet Management Companies
    • Any Other Businesses!
    • Back
  • Carriers
  • Resources
    • Blog
    • The Cost of Car Shipping
    • FAQ
    • Featured Routes
    • Podcasts
    • Videos
    • Back
  • Careers
  • Contact