I recently bought a car from a dealership in Tampa Florida. Everything went well, until it came time for shipping. The dealership decided to use the uconnect app as the only way for me to track my car. Unfortunately, the signal was lost during transport and when I asked the salesman he said he did not know where my car was, or when it would arrive, not the answer you want to receive. He eventually gave me Mr. Harlow's contact, Colby was not only professional but kind and understanding. He told me where my car was, gave me an anticipated date and offered to have the driver call me asap. Everyone has a job to do, but it's rare to find excellent customer service provided in such a pleasant manner. My car arrived when anticipated, in great condition, with smiles from the transport team whom had been driving all day. Thank you Preowned Auto Logistics, Mr. Colby Harlow, and Tito, I am one happy customer.