Since the pandemic, more and more dealerships are having cars shipped to their customers after purchase. This increase in customer deliveries for dealerships is primarily due to shortages, but it has resulted in some unexpected benefits for some dealerships. Let’s take a look at how Preowned Auto Logistics helps dealerships get their cars delivered safely to their new owners.
Why Would a Car Dealership Need to Ship to a Customer?
The primary reason more dealerships have been shipping cars to customers is a side effect of the pandemic. Since 2020, there has been a shortage of chips needed to complete cars and trucks being manufactured. This stalling of production has led to inventory shortages throughout the country for dealerships. As a result, more dealerships are having cars shipped directly from the manufacturer to the customer to help expedite the process as much as they can.
Service Customers Long-Distance
One of the things that shipping cars to customers has opened up for many dealers is the ability to serve customers across states. The newfound familiarity with auto shipping to customers makes it easier for dealerships to communicate with customers in other states and arrange for shipment without the buyer ever setting foot on their lot. Altogether, this upgrade to services from car dealers has increased their potential client pool and allows customers to find the perfect vehicle more easily.
How to Set Up Car Shipping to Customers with Preowned Auto Logistics
Set Up Communication with the Customer
One of the ways that Preowned Auto Logistics helps to make shipping a car from a dealership to a customer easy is by setting up a line of communication. When we are contacted to ship a vehicle to a customer, we get in touch with the customer to arrange for delivery. By taking over the communications with the customer, we weed out the middleman, which takes stress off the dealerships and allows the customer to be in more control of their shipment.
Our Account Manager, Colby Harlow, often handles communications with the customers directly, which helps to give the client the confidence they need to feel good about their car being shipped. Colby even provides direct contact information to customers so that they can contact him with questions about their shipment at any point. This kind of service is what we pride ourselves on, and it’s a great way to ensure both the dealership and the customer feel great about the car shipment.
Cleans Up the Logistics for Car Dealerships
Preowned Auto Logistics helps to take the responsibility of getting the car shipped off of the dealerships, so that the logistics on their side of things stay easy. We are happy to work with customers directly because it prevents dealerships from having to field questions they may not know the answers to (because they’re not the ones driving the truck or picking the delivery dates). Many of our drivers will stay in contact with the customers during shipment to provide regular updates to help relieve any potential stress about the process.
Increase in Cars Shipped to Customers
As mentioned above, there’s been a significant increase in the number of cars shipped to customers straight from the manufacturer and dealerships. At Preowned Auto Logistics, this makes things easy for the dealers and us. If there are multiple cars leaving the lot at once, we can easily arrange to ship all the cars. In fact, many dealerships that used to ship only one or two cars a month are shipping ten or more in a month today.
Saves Time and Money
Using an auto transport service like Preowned Auto Logistics helps dealerships to save time and money by cleaning up the process of getting a car delivered to the customer. Our team knows all the best routes throughout the country so that delivery will be quick and efficient. PAL will help to assure the customer of the safety of the process, explain how shipping works, set expectations for delivery, and more.
Get The Best Rate on Car Shipping﹘ Request a Quote Today
Are you looking for a reliable auto shipping company to help you deliver your cars to your customers quickly? At Preowned Auto Logistics, we pride ourselves on outstanding customer service, and we have years of experience helping dealerships get cars to customers without the stress. Give us a call at 877.542.1955 and receive a custom quote for your auto transport needs and see how we can help you save time and money by shipping cars to customers.
“I love this company! I would absolutely recommend them to anyone Customer service is through the roof! They are amazing!”
– Lance McCall
“Preowned Auto Logistics is a very professional and trustworthy company. Detail oriented. Lisa, as dispatch is awesome, always there to answer your questions and take care of you, the best!!!”
– JPita’s Transport