Preowned Auto Logistics is OPEN and operating in strict compliance with all COVID-19 best practices. Please contact an Account Rep to learn what PAL is doing to keep you safe, and keep you rolling.

The Fine Print in Car Shipping Contracts

The Fine Print in Car Shipping Contracts

Jeremy Louisos from Preowned Auto Logistics explains what to look for when reading the fine print of a car shipping contract. He talks about cancellation charges, refunds, insurance, and liability.

My name is Jeremy Louisos, senior vice president at Preowned Auto Logistics, and I want to talk about getting locked into a bad transportation contract and what to avoid when planning your auto shipping.

So really two points. The first is what’s the cancellation or refund policy? Anyone you’re working with should understand that things can change, right? What worked for you a month ago, or a few weeks ago might not always work coming up to the time of transportation. And you want to make sure that you have the flexibility to make that adjustment. You’re not going to be locked into something that’s going to be a problem for you down the road.

At Preowned Auto Logistics, as long as you’re canceling within 48 hours prior to shipping, you receive a full refund. Anytime we run to a customer that had a problem within that 48 hours we’ve always been able to work something out and make sure that we had the shipping arranged in a way that accommodated whatever that adjustment was.

The second point to pay attention to is insurance and liability. So at Preowned Auto Logistics, we’re fully licensed, bonded, and insured. Once we take possession of your vehicle, it’s covered under our cargo insurance policy. So if the worst case scenario happens and something is damaged during transit, you’re fully covered and won’t have to incur any fees. And that’s something that’s really important. You want to make sure that both of those points, both the refund, and cancellation policy, and the insurance and liability policy is going to protect you and ensure that you’re shipping safely.